Join The Herd: Rampage Season Ticket Holder Frequently Asked Questions

Need details about your Season Ticket plan? Not sure what to do with your unused tickets? Have questions about in-game promotions? You can find answers to those questions and more by reading the FAQ’s below. For all other inquiries, contact the Sales Team at 210.444.5554 or Kassie Smiley at 210.444.5692.

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Frequently Asked Questions

Q: How do I trade in my unused season tickets?

A: Bring your unused tickets down to the AT&T Center Southeast Box Office and we will trade it out for a different regular season home game.

Q: How do I donate my game tickets if I cannot attend a game?

A: Contact Kassie Smiley at 210.444.5692 or to donate your tickets to the Wounded Warriors Family Support Center.  You will receive a donation receipt by mail once your tickets are donated.

Q: How do I redeem my Bring A Friend vouchers? (applies to Full Season Ticket Holders)

A: Bring the Bring A Friend vouchers to the AT&T Center Southeast Box Office and they will provide you with the tickets. The tickets are best available depending on inventory.
Q: What are the box office hours?

A: The Southeast Box Office is open Monday thru Friday from 8am to 6pm. For Rampage games, the box office is open through the end of the 2nd period.
Q: How do I get picked for a game-night promotion?

A: Wear your Season Ticket Holder lapel pin to every home game and you may be picked to participate in a game-night promotion.  If you have a special occasion and would like to participate in a promotion, contact Kassie Smiley at 210.444.5692 or
Q: How do I purchase additional game tickets?

A: You can contact your Sales Rep directly or call Kassie Smiley at 210.444.5692 to purchase additional tickets.
Q: I have a special occasion this season, will the Rampage do something for me on my special day?

A: Yes! Contact Kassie Smiley at 210.444.5692 or and she will help create special memories for you and your guests.
Q: What is Pay As We Play for the Playoffs?

A: Pay As We Play is a program extended to Season Ticket Holders and it allows you to pay for your Rampage playoff tickets as we play. If you would like to enroll in the program, you would provide a credit card and we will charge your card after each game is played.
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